立即購物

0

Customer Support

>

Shipping(International Customers)


SHIPPING


Please note that all International Orders are considered FINAL SALE
& We unfortunately cannot accept international RETURNs at this time.


Shipping costs for orders outside of Taiwan vary depending on the destination. 
  At this time all international orders require a quote for shipping price estimates.
  If you are interested in placing an order, Please reach out to studio@wcils.com
  with following information and we will provide you with a complete quote:
               1. Your Name, Phone Number, Email Address
               2. The Full Address You Want to Ship to
               3. The Item (or Items) You Want to Order
               4. The Quantity and size You Need of Each Item
 
When entering delivery informations, please make sure your destination is accurate and reliable.
  WCiLS is not liable for lost or stolen packages.
  please check your order confirmation e-mail and contact us immediately if you notice any errors
  or missing information.
  Unfortunately once the item is dispatched we will be unable to make any changes.
 
We now ship items from a studio based in Hualien, Taiwan; International delivery times are on
  working hours of business days(approx. 14 days). Delivery dates may vary.
 
We aim to use Chunghwa Post Co., Ltd. service to delivery most international orders.
  please contact us if you'd like us to arrange special courier service for you.

Any merchandise purchased will be shipped by a third party carrier.
  As a result, title and risk of loss for such merchandise will pass to you
  upon our delivery to the carrier. please contact your mail courier to track down your package.

 
During holiday seasons, orders may suffer a slight delay in shipment due to an excessive
  amount of orders being fulfilled. In addition, WCiLS will not be held accountable for a delay
  in shipment caused by weather conditions, issues with international customs, or any other
  circumstances beyond the control of WCiLS .

 
WCiLS is not responsible for import taxes/fees for international orders.

 For all orders shipped outside Taiwan, be aware that our prices do not account for VATs
 or other customs duties that may be added by your country upon receipt, so please educate
 yourself about potential costs and delivery delays before placing your order.


Would be grateful if you could kindly confirm with us that you had received OK.

On the site “WCILS.COM” is main for Taiwan domestic purchase,
  We also Ship Worldwide, Please contact us for further information.

 
it would be greatly appreciated if you kindly give us some feedback,
let us know what you think :)

 

 
OTHER QUESTIONS

For all emails/ requests/ submissions,
please provide your order number in the subject line,
you may have and we will respond within a couple business days.

 
Do Not Hesitate to Contact Us, We are Happy to Assist.

  Contact
  studio@wcils.com


WELL NOTED:
 

WCiLS official Email may possibly marked as spam,
please check your spam folder to make sure that you don't miss important Emails.
or if our important Email was incorrectly marked as spam,
you could Unmark it and to stop it from being sent to your Spam folder in the future.

We sincerely apologize for any inconvenience may have caused.